Support

Any issues with your wireless estate can have severe knock-on consequences for other parts of your business, and your bottom line. Keeping your Wi-Fi well tuned, and having the right support in place for if things go wrong is critical for the businesses of today.

Get in touch

Experienced . Agile . Capable

OUR
CLIENTS

Robust end-to-end business-critical Wi-Fi
designed, installed, and supported by experts.

Validation RF Survey

Physical Audits

Having control of your Wi-Fi estate is important not only for uptime, but for security. Understanding what access points and controllers you have, how they are interacting with each other, and what their software load and support status is, helps to keep everything running smoothly and enables you to plan for end-of-life. DTE conduct physical audits on your estate, giving you a complete view of your equipment and
its status.

Troubleshooting

Proactive Support & Monitoring

You might not be able to keep an eye on your Wi-Fi estate 24/7, but DTE can. We are able to monitor cloud-based wireless networks around the clock and either direct your staff to problems before they occur, or send our own engineers out to fix the issue.

Annual Health Check

Break / Fix

If something goes wrong, you need a reliable support partner to call upon that is able to deliver fast and dependable support, wherever the issue occurs. DTE’s wireless team provide maintenance up to 24/7/365 – 4hr fix, meaning that your downtime is a short as possible.

Shop & explore wireless products in our
online store

Contact us today and our experienced team will be in touch for a no obligation chat.

  • Do you need help designing your wireless environment?

  • Facing issues with your wireless setup and need troubleshooting assistance?

  • Want a competitive hardware quote for your upcoming wireless solution?

  • Looking for a partner to complete the installation of your wireless network?

  • Considering a proficient partner for managing your wireless network?

Technical Support:

[email protected]