Discover How Dynamic Technologies Europe (DTE) Revolutionised Sandwell Council’s Digital Infrastructure

When Sandwell Council issued a call for a comprehensive digital upgrade of their Sandwell Start-Up Hub, it was clear they were not just seeking standard bids. They aimed for a significant transformation to advance their municipal operations into the future. DTE, renowned for their expertise in network solutions and structured cabling, embraced this challenge as an opportunity to set a new benchmark in public sector digital infrastructure.

The Challenge

Picture a bustling office with over 200 users including staff and the public, all in desperate need of reliable connectivity, but hindered by sluggish Wi-Fi and connection to the internet and headquarters. This was the predicament for Sandwell Council. The requirement was complex: the council needed a secure controlled Wi-Fi network, coupled with a robust internet connection which included web content filtering to prevent any misuse that could damage the council’s reputation.

DTE’s Strategic Solution

DTE offered more than just a simple proposal; they envisioned a digitally advanced council. Their process began with detailed cabling and Wi-Fi assessments to fully grasp the scope of what was needed. DTE’s approach was comprehensive and proactive. Their solution included setting up a new 1 Gb fibre connection, installing cutting-edge Wi-Fi 6E access points, and new network infrastructure which included switches, routers, and firewalls. This setup was designed to provide strong web content filtering and enhanced access control, ensuring a secure and efficient network.

Implementing the Network

With a complete understanding of the requirements, DTE meticulously prepared the network setup. They pre-configured the wireless access points and other critical network equipment at their Milton Keynes office. This preparation was key to ensuring that the actual installation on site would be seamless and non-disruptive to the council’s everyday operations. This strategic foresight enabled a smooth transition to the new system, minimising downtime and ensuring continuity for the council’s services.

Ensuring Strong Security

For DTE, securing the network was paramount. They implemented a security protocol that ensured not only high-speed internet access but also safety. The web content filtering systems were rigorously configured to block any potentially illegal activities, thus safeguarding the integrity of the council’s digital environment.

Transparent and Structured Cost Management

DTE’s proposal was crystal clear, detailing each cost element from the setup to ongoing support and maintenance. As part of the UKs levelling up agenda, the project was financed through the UK Shared Prosperity Fund and planned with clear budgetary outlines and the potential for future expansion based on performance.

Continuous Excellence and Support

DTE’s commitment did not end post-installation. Their contract included detailed ongoing support and maintenance, complete with quarterly reviews to ensure the network met all the set performance benchmarks—such as network uptime, latency, and load capacity. Their proactive approach to incident resolution guaranteed that any issues would be swiftly addressed, with an engineer on-site within 4 hours to ensure minimal disruption.

The Result

Thanks to DTE’s unmatched expertise and dedication, Sandwell Council now enjoys a state-of-the-art digital infrastructure that not only satisfies current needs but is robust enough for future expansions. This network is not merely a utility; it’s a crucial asset that enhances the council’s productivity and secures its digital operations.

This transformation by DTE has not only fulfilled the council’s immediate requirements but has also positioned them as a forward-thinking entity, ready for future challenges. DTE’s strategic foresight, technical excellence, and meticulous execution have truly redefined the standards of digital infrastructure in the public sector.

Join us in celebrating this landmark achievement and consider how DTE can similarly transform your operations.