Halfords, the UK’s leading motoring and cycling retailer, has upgraded its in-store Wi-Fi to make life easier for staff and customers. With 1,400 stores, garages, and service vans, keeping devices and systems connected reliably is a big deal.
The Problem
During the pandemic, more people shopped online and used services like click-and-collect. Halfords’ old Wi-Fi was struggling to keep up, causing:
- Slow or dropped connections
- Point-of-sale problems at the checkout
- Frustrated staff and customers
“The network is a big part of our digital transformation. We needed a smart, secure system that just works” – Neil Holden, Halfords’ CIO.
The Solution
By using a HPE AI-powered wireless network, Halfords saw dramatic improvements:
- 100% fewer network-related problems
- 35% more uptime (the network is working when you need it)
- Over 200 auto centres connected in just 22 weeks
Now, staff devices, checkout systems and customer Wi-Fi all run smoothly, making operations faster and easier.
The Solution
We help retailers get the same results with their wireless networks:
- Designed networks covering 500+ million square feet
- Installed 100,000+ access points
- HPE-accredited and certified partner services, from planning to setup
Regardless of your environment, we have the expertise and experience to transform your wireless network, make your Wi-Fi run reliably, reduce IT tickets, and keep staff and customers happy, just like what Halfords achieved.
Here to help you
Please get in touch to discuss your requirements.
