Halfords, the UK’s leading motoring and cycling retailer, has upgraded its in-store Wi-Fi to make life easier for staff and customers. With 1,400 stores, garages, and service vans, keeping devices and systems connected reliably is a big deal.
The Problem
During the pandemic, more people shopped online and used services like click-and-collect. Halfords’ old Wi-Fi was struggling to keep up, causing:
- Slow or dropped connections
- Point-of-sale problems at the checkout
- Frustrated staff and customers
“The network is a big part of our digital transformation. We needed a smart, secure system that just works” – Neil Holden, Halfords’ CIO.
The Solution
By using a HPE AI-powered wireless network, Halfords saw dramatic improvements:
- 100% fewer network-related problems
- 35% more uptime (the network is working when you need it)
- Over 200 auto centres connected in just 22 weeks
Now, staff devices, checkout systems and customer Wi-Fi all run smoothly, making operations faster and easier.
How we can help
DTE helps retailers get the same results with their wireless networks:
- Designed networks covering 500+ million square feet
- Installed 100,000+ access points
- HPE-accredited and certified partner services, from planning to setup
Regardless of your environment, we have the expertise and experience to transform your wireless network, make your Wi-Fi run reliably, reduce IT tickets, and keep staff and customers happy – just like what Halfords achieved.
Ready to enhance your Wi-Fi?
Complete the form to see how we can help your wireless network work smarter and faster.
Alternatively, call +44 (0) 845 658 8810 or email [email protected].
Written by Mitchell Rutherford
Technical Director
Mitchell Rutherford is Technical Director at DTE, overseeing the design, installation, and supply of wireless solutions. With extensive expertise in wireless technologies and project delivery, Mitchell ensures that DTE’s wireless projects are executed efficiently, reliably, and to the highest technical standards.