Royal Devon University Healthcare

Discover how Royal Devon University Healthcare NHS Foundation Trust improved patient care through secure healthcare Wi-Fi, remote working and connected clinical services.
Royal Devon University Healthcare

Royal Devon University Healthcare

Devon, UK

Healthcare

Client background

Royal Devon University Healthcare NHS Foundation Trust provides healthcare services for more than 615,000 people across Devon.

The Trust operates three major hospitals, 27 community hospitals and numerous remote healthcare services, supporting clinicians working across hospitals, community settings and patients’ homes.

To improve patient outcomes while reducing waiting times and supporting new models of care, the Trust required a resilient healthcare WiFi solution, capable of supporting secure electronic patient records, remote consultations and connected healthcare services.

The challenge

Healthcare organisations depend on continuous access to clinical systems.

As digital healthcare expanded, Royal Devon University Healthcare NHS Foundation Trust needed a network capable of supporting clinicians wherever they worked while ensuring patient information remained secure.

The organisation required a network capable of:

🔹 Providing secure access to electronic patient records
🔹 Supporting clinicians working remotely and in the community
🔹 Connecting multiple hospitals and healthcare sites
🔹 Enabling video consultations
🔹 Supporting IoT medical devices
🔹 Reducing administrative delays
🔹 Improving patient throughput
🔹 Scaling to support future digital healthcare initiatives

Reliable wireless connectivity had become fundamental to delivering efficient patient care rather than simply supporting IT operations.

Royal Devon University Healthcare

We’re creating an environment where technology can allow more time and energy for patient care.

Network Manager, Royal Devon University Healthcare NHS Foundation Trust

The solution

Royal Devon University Healthcare NHS Foundation Trust modernised its network infrastructure to provide secure, high-performance connectivity across hospitals, community healthcare facilities and remote workers.

The upgraded environment enables clinicians to access patient information wherever care is delivered while giving IT teams centralised visibility and simplified management.

The solution included:

🔹 Enterprise Wi-Fi across hospitals and healthcare sites
🔹 Centralised cloud-based network management
🔹 Secure remote access
🔹 Wi-Fi 6 and Wi-Fi 6E wireless infrastructure
🔹 User experience monitoring
🔹 Network segmentation
🔹 Secure access for clinicians, patients and guests
🔹 Support for connected medical devices and IoT

The new infrastructure also supports community nursing, remote diagnostics, video consultations and digital patient services across Devon.

Hospital

We can point to more effective community nursing and improved recovery rates; the efficiencies of remote working; and the impact of AHAH on bed space. Everything we do is in service to improving the patient experience.

Network Manager, Royal Devon University Healthcare NHS Foundation Trust

The result

The modernised network has become the foundation for digital healthcare throughout the Trust.

Secure access to clinical systems

Healthcare professionals can securely access more than 1,200 clinical applications, including electronic patient records, whether working in hospitals or remotely.

Connected healthcare across Devon

The network now supports 10,000 users across three major hospitals, 27 community hospitals and remote healthcare services through a centrally managed platform.

Improved community care

Secure connectivity enables community nurses and clinicians to care for more patients closer to home while reducing unnecessary hospital admissions.

Faster clinical decision making

Reliable access to patient information, video consultations and remote diagnostics enables clinicians to deliver faster and more informed care.

Smarter hospital operations

Network visibility, device tracking and segmentation improve operational efficiency while protecting bandwidth for critical clinical services.

A foundation for future healthcare

The Trust now supports advanced digital healthcare initiatives, including remote monitoring, virtual consultations and Acute Hospital at Home services, helping improve patient outcomes while reducing pressure on hospital beds.

Looking to improve your healthcare WiFi?

At DTE, we design, install and optimise enterprise Wi-Fi solutions for hospitals, healthcare providers and community care organisations.

From professional wireless surveys and network design to installation, optimisation and ongoing support, we build resilient healthcare WiFi solutions to support clinicians, patients and critical healthcare systems.

Healthcare WiFi survey

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